Every year, millions of people experience a problem that they feel unable to tackle alone. Our free, independent and confidential advice means they don't have to. With a Citizens Advice Bureau in the community, everyone has somewhere to turn. Our research shows that in solving people's problems we make a massive difference to their health and happiness. Citizens Advice Bureaux, each one a charity, provide advice from over 3,500 community locations across England and Wales including GP surgeries, courts, libraries and leisure centres. In the last year alone, the Citizens Advice service helped 2.1 million people resolve 7.1 million problems.