Safety first, second, third, fourth...
Book and travel with confidence.
Your trip insafepassionateexperiencedtrustedaward-winningfriendlyresponsibleexperthands.
It has always been important to book and travel with confidence. Now, in a world that feels very different, allow us to help you plan a safe and responsible return to travel.
SAFETY AND CORONAVIRUS
We want to ensure that all of our customers feel happy, safe and secure when they choose to travel with us. We're all rethinking how we might travel in the post-covid world, but as government advice changes and announcements happen, the thought of getting out on an adventure soon is an exciting one.
Turn dreams into plans - we are here to support you and give you the confidence to take the next step.
OUR SAFETY PROCEDURES ON A TRIP
REGISTRATION AND MEETING THE GROUP
"NEW NORMAL" CHALLENGES
Adventures in a post-covid world.
We were able to run a select few challenges safely and successfully. We demonstrated what challenges will look like with new safety procedures and precautions.
ALZHEIMER'S SOCIETY YORKSHIRE THREE PEAKS
5th September 2020
“In a year when we’ve sadly had to cancel most of our events programme, we’re thrilled to have been able to deliver such a safe and successful trek alongside Discover Adventure. Our participants were delighted to be able to take on the challenge to raise money for people affected by dementia.” Kiera Ridge, Head of Events at Alzheimer’s Society
JURASSIC COAST WEEKEND
11th September 2020
We took to the beautiful Jurassic Coast on a sunny September weekend with a small group of participants, ready to tackle one of our favourite UK challenges. We were able to ensure all of our new Covid guidelines and safety precautions were in place, and check that what we were asking our participants to do was reasonable and kept them safe.
"I have been on numerous DA challenges, but this year because of the current circumstances all the events I was going to do, including my DA Rajasthan Cycle, were cancelled and I was becoming a bit stir crazy. I saw the Jurassic Coast Trek and signed up to do it to get out in some of the UK’s great scenery.
The information from DA, as usual, was very informative and, as always, had safety is at the forefront. As is usual with DA, the night before the trek there was a briefing as to what to expect and in this case the C19 guidance was added to the safety briefing. Normally on DA treks with camping we share a tent with another person, due to the guidance we all had our own tents which were suitably spaced. There were only six on the trek but more could have been accommodated- meeting new people is part of the experience. We travelled in the DA Minibus with masks being worn during the trip both to and from the start/finish points this was repeated on both days.
The trek was amazing - distancing is not a problem being outdoors, and we had excellent weather which make these events better! On every event I have been with DA safety of the participants is paramount, which makes you feel comfortable so you can enjoy the experience knowing the leader and others who are part of the team will make sure you don’t have to worry.
The Jurassic Trek reset my mind and body I would recommend it and other DA events to anyone."
Des Waterfall, DA Participant
FAQs Relating to COVID-19
WHAT HAPPENS IF A PARTICIPANT OR CREW MEMBER BECOMES SYMPTOMATIC DURING A TRIP?
Participants who develop symptoms of COVID-19 during the trip will be required to notify a Discover Adventure Leader immediately. All leaders are trained to support any participant who becomes ill during a trip.
DA has procedures in place to enable us to coordinate the most appropriate medical support and local assistance in the event of a suspected COVID-19 case within the group.
WHAT HAPPENS IF A PARTICIPANT OR CREW MEMBER BECOMES SYMPTOMATIC WITHIN 14 DAYS OF THE END OF A TRIP?
Participants will be asked to contact the DA office ONLY if they test positive for COVID-19 within 14 days of the return of a trip.
DA will work with the local and UK Test and Trace organisation to provide phone numbers so the appropriate follow up can be made.
WHY CHOOSE TO TRAVEL WITH DISCOVER ADVENTURE?
We are ABTA protected.
ABTA is the leading association of travel agents and tour operators, providing expert travel advice, guidance and protection. ABTA offers two forms of protection - legal and financial, both of which cover our trips.
We are AITO affiliated.
When you book with an AITO member you are assured of the finest personal service, expert knowledge, and a holiday that is fully financially protected.
All AITO members are required to provide the highest level of customer satisfaction by concentrating on three main pillars: Choice, Quality and Service – as enshrined in the Quality Charter.
Every company admitted to AITO is financially assessed and bound by AITO's own code of business practice.
We are ATOL protected.
ATOL is the UK's financial protection scheme and protects you when you book a holiday with a UK ATOL holder. It will provide support so that you are not at a financial loss or without assistance abroad if your ATOL holder ceases trading.
We are multi-award winners.
The British Travel Awards is the largest and most influential poll of consumer opinion on the performance of leisure travel and tourism providers.
- In 2016, we won gold for Best Escorted Adventure Holiday Company.
- In 2018, we won silver for Best Escorted Adventure Holiday Company.
- In 2019, we won gold for Best Escorted Adventure Holiday Company.